I took a buyout years ago during a round of layoffs at an "old media" company. I've always been curious how (if) things are handled differently at a company like Salesforce. I know it's hard to be even-handed when you've just been booted out the door, so I appreciate Carol's ability to step outside her own stress, anger, and fear to describe both the similarities and differences. It's refreshing to hear her thoughtful insights rather than a reflexive response of either

"all corporations suck" or "the free market is always right."